To successfully lift social distancing measures and re-open our global economy, public health agencies must conduct rigorous contact tracing to reduce COVID-19 exposure or risk additional waves of outbreaks.
Conduent’s Contact Tracing as a Service is a comprehensive community response solution to enable prevention, mitigation and protection.
Empathetic response to surging COVID-19 inquiries and self-reported cases plus constituent education to minimize the spread using our skilled, efficient contact center support resources.
Identifying, notifying and monitoring people exposed to COVID-19 using contact tracers and proven technological tools to speed interoperability and collaboration.
Containing the spread of COVID-19 and reducing the strain on the healthcare system with highly skilled and experienced community response representatives.
Conduent fully recognizes the challenges introduced by the COVID-19 pandemic and stands ready to respond to your agency’s contact tracing requirements during this emergency. We will work with you to support your staff resources and quickly deploy the contact tracers and constituent service representatives per your requirements. Our solution is customizable to quickly leverage your existing resources and rapidly ramp up contract tracing services to meet your needs.
Conduent Contact Tracing as a Service is customizable to meet your agency’s unique requirements. Our menu of services include:
Nearly 50 years
of healthcare experience
customer contacts support annually
Contact centers worldwide
million interactions daily
skilled contact center specialists
annual customer communications